Terms of service

Effective Date: 13/12/2025

Welcome to NeoGreens, operated by Keystone NeoGreens Private Limited ("Company", "we", "our", or "us"). By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms & Conditions.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website or purchase our products.

2. Products

NeoGreens Daily Wellness is a nutritional food supplement intended to support a balanced diet and healthy lifestyle. Product images are for illustrative purposes only. Actual packaging may vary.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Payments are processed through secure third-party payment gateways.
  • We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or product unavailability.

4. Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, courier operations, or unforeseen circumstances. NeoGreens is not responsible for delays caused by third-party logistics providers.

5. Returns and Refunds

Returns, replacements, and refunds shall be governed by our Return and Refund Policy available on the website. Products must be unopened, unused, and eligible under the applicable policy.

6. Product Information

We strive to ensure that product descriptions, ingredient lists, nutritional information, and images are accurate. However, minor changes may occur due to formulation updates, regulatory requirements, or packaging revisions.

7. Health Disclaimer

NeoGreens Daily Wellness is a food product and is not intended to diagnose, treat, cure, or prevent any disease. The information provided on this website is for general informational purposes only and should not be considered medical advice. Please consult a qualified healthcare professional before use if you are pregnant, nursing, taking medication, or have a medical condition.

8. Intellectual Property

All content on this website, including trademarks, logos, product names, text, graphics, images, and designs, is the exclusive property of Keystone NeoGreens Private Limited and is protected under applicable intellectual property laws. Unauthorised use, reproduction, or distribution is prohibited.

9. User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose.
  • Upload or transmit harmful code or malicious software.
  • Attempt unauthorized access to the website or its systems.
  • Misuse the website in any manner that disrupts its operation.

10. Limitation of Liability

To the maximum extent permitted by law, Keystone NeoGreens Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising out of or relating to these Terms & Conditions, the use of this website, or the purchase of NeoGreens products shall be subject to the exclusive jurisdiction of the competent courts at Hyderabad, Telangana, India.

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.

14. Contact Us

Keystone NeoGreens Private Limited

Email: care@neogreens.com

Website: www.neogreens.com

Phone: +91 9010800043

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising out of or relating to these Terms & Conditions, the use of this website, or the purchase of NeoGreens products shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India.